1. Introduction
Welcome to Lumenis Electrical. These Terms and Conditions govern your use of our website and the electrical services we provide. By accessing this website or booking our services, you agree to comply with and be bound by these Terms.
If you do not agree with any part of these Terms, please do not use our website or services.
2. About Us
Lumenis Electrical is a UK-based electrical services provider offering residential, commercial, and industrial electrical solutions. Our services may include (but are not limited to):
Electrical installations
Electrical repairs and maintenance
Lighting installations
Consumer unit upgrades
Fault finding
Testing and inspection services
All work is carried out in accordance with applicable UK electrical regulations and safety standards.
3. Use of Website
By using this website, you agree:
Not to use it for unlawful purposes
Not to attempt to gain unauthorised access to the website
Not to copy, reproduce, or distribute content without permission
To provide accurate information when submitting contact forms
We reserve the right to suspend or terminate access if misuse is detected.
4. Quotations and Pricing
All quotations are provided based on the information available at the time.
Quotes are valid for a limited period (typically 14–30 days unless otherwise stated).
Prices may vary if additional work is required or unforeseen issues arise.
Any variations will be discussed and agreed upon before additional work is undertaken.
5. Bookings and Cancellations
Bookings must be confirmed in writing (email or message confirmation).
We require reasonable notice for cancellations (minimum 24–48 hours where possible).
Failure to provide sufficient notice may result in a cancellation fee.
We reserve the right to reschedule appointments due to unforeseen circumstances.
6. Payment Terms
Payment terms will be agreed before work begins.
Invoices must be paid within the stated payment period.
Late payments may incur additional charges or interest as permitted by UK law.
We reserve the right to withhold certification or documentation until full payment is received.
7. Liability
While we take all reasonable care to ensure high-quality workmanship:
We are not liable for indirect or consequential losses.
Liability is limited to the value of the services provided.
We are not responsible for delays caused by events outside our control (e.g., supply chain delays, weather conditions, power outages).
Nothing in these Terms excludes liability for death or personal injury caused by negligence or fraud.
8. Warranty and Guarantee
Where applicable:
Workmanship may be covered by a workmanship guarantee (period to be specified).
Manufacturer warranties apply to supplied materials and products.
Warranty does not cover:
Damage caused by misuse
Alterations by third parties
Normal wear and tear
9. Intellectual Property
All website content including text, logos, images, and branding is the property of Lumenis Electrical unless otherwise stated. You may not reproduce or distribute content without written permission.
10. Privacy
Your use of this website is also governed by our Privacy Policy. We are committed to protecting your personal data in accordance with UK GDPR regulations.
11. Health & Safety
All electrical works are carried out in compliance with current UK Wiring Regulations (BS 7671) and applicable health and safety legislation.
Customers must provide safe access to the work area. We reserve the right to refuse or stop work if unsafe conditions are identified.
12. Force Majeure
We shall not be held liable for failure or delay in performance caused by events beyond our reasonable control, including but not limited to:
Natural disasters
Government restrictions
Supplier delays
Power failures
13. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Updates will be posted on this page with a revised effective date.
14. Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
15. Contact Information
If you have any questions regarding these Terms and Conditions, please contact:
Lumenis Electrical
Website: https://lumeniselectrical.co.uk
Email: info@lumeniselectrical.co.uk
Phone: 07769696684
